Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

BoxedTune offers risk and hassle-free shopping by offering FREE Shipping on all orders.

Which payment methods are accepted in the Online Shop?

We do accept COD (for some countries), and Bank Transfers. Depending on what the customer prefers, we can accept any of these payment methods.

For international orders, we accept Credit or Debit Card using our Paypal Payment Gateway.

How long will delivery take?


  • For Philippines:
    • Metro Manila – 2 – 3 Days
    • Provincial – 3 – 7 days.
  • For Other Asian Countries – 2-3 Weeks.
  • Australia – 1 – 2 Weeks
  • Europe – 1 – 3 Weeks
  • United States – 1 – 3 Weeks
How secure is shopping in the Online Shop? Is my data protected?

Data are kept securely in our database with latest encryption technology backed with SSL encryption. Rest assured that your data is safe and we will never share it to other third-party companies.

What exactly happens after ordering?

Our team will contact you to confirm your order. After confirming, your order is prepared for packaging (adding bubble wrap if needed, boxing, etc). Your order will then be shipped via LBC. Cut off of orders is at 2:00 PM PH Time.

For international orders (Outside PH), you will be notified via Email if your order has been shipped already.

Do I receive an invoice for my order?

Yes, you will receive an invoice via the email address you provided.

Send us an email